Talk to a real keeper
Choosing your first fish or your next six-figure specimen — either way, we're glad to help. No pressure, just expert advice.
Live chat
Usually replies in minutes
Email us
support@thefishcollection.com
Call us
Mon–Sat, 9–6
Book a video viewing
See a specimen live
4.7
1,400 reviews
15 yrs
of expertise
Send us a message
We reply to every message within a day.
Quick answers
Before you write in
How fast do you reply?
Live chat replies in minutes during opening hours. Emails and form messages get an answer within one business day — usually much faster.
How does the live-arrival guarantee work?
If your fish doesn't arrive happy and healthy, send us one photo within two hours of delivery and we'll replace it or refund you in full — your call.
Can I see a fish before I buy it?
Yes. For rare and collector specimens we offer a private video viewing with the keeper who raises your fish. Book one through this form or live chat.